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Reclaiming drama in tourism research: a dramatological analytic
(Taylor & Francis, 2024) Vassilios Ziakas
Drama as symbolic action is overlooked in tourism research failing to take into account how dramaturgic interactions shape touristic relations, spaces, and systems. This note presents a novel theoretical analytic to study symbolic action and embodied tourism performances. This dramatological perspective seeks to understand the civic dramaturgic processes of extracting shared meaning from the co-performance and instantiation of symbolic representations. It moves forward to reinstate the place of drama in tourism scholarship, and clear confusion from common misconceptions about the essence of drama in touristic settings and behaviours. It is shown that civic dramaturgy can advance our understanding of tourism as an embodied practice by complementing and expanding extant performance studies and theory interlinked with symbols, social interactions, imaginaries, and cultures.
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Tourist-to-tourist interactions: a future perspective
(Taylor & Francis, 2024) Zhiwei (CJ) Lin; IpKin Anthony Wong
Tourist interactions have maintained an increasing significance in the tourism literature. However, the existing research that accentuates dyadic-based inquires has become less relevant to the dynamism of the tourism service encounter where tourist-to-tourist interactions take place; and therefore, more forward-thinking dynamic-based perspectives that fully uncover this phenomenon shall prevail. This research note therefore reviews and summarises the existing tourism literature on tourist interactions. Moreover, three future priorities are proposed to unfold the dynamism of tourist interactions. Accordingly, future research is suggested to adopt interdependent, coevolutionary, and/or integrated perspectives to extend the current tourism literature.
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Typology of people– process– technology framework in refi ning smart tourism from the perspective of tourism academic experts
(Taylor & Francis, 2024) Zhaoyu Chen; Irene Cheng Chu Chan; Fuad Mehraliyev; Rob Law; Youngjoon Choi
Smart tourism is receiving growing attention among scholars and practitioners as it advances tourism development and enhances travel experience. Existing research focuses on various technological applications and opinions from users and suppliers. However, discussions from the perspective of academic experts on smart tourism are scarce. In addition, most studies focus on only a single aspect of either people, planning process, or technological components of smart tourism. On the basis of the people–process–technology (PPT) framework and in-depth interviews with tourism academic experts, this study argues that the successful development and implementation of smart tourism involves the integration of and interactions among people, process, and technology. Such insights can contribute to the current literature in understanding smart tourism management and the relevant practices with a collaborative mechanism combining all these components.
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Tourism and biosecurity: a content analysis of Aotearoa New Zealand news media reporting 2009– 2019
(Taylor & Francis, 2024) Michael Mackay; Roxanne Henwood; Tracy Nelson; Harvey C. Perkins; Jude Wilson
There is growing interest in the use and utility of news media content analysis in tourism research. We report a content analysis of 153 news media articles on a topic of growing interest among tourism researchers globally: tourism and biosecurity. Our work is based on media reports from Aotearoa New Zealand news sources over the period 2009–2019, identifying five key themes. Together they illustrate how tourism, nature conservation, agriculture, horticulture and forestry are utterly and irretrievably interconnected in global flows of people and organisms. They also highlight the important role played by the many actors at policy and operational levels in tourism and border control that have a role to play in minimising potential impacts of biosecurity breaches. We conclude by discussing the value of media content analyses in tourism research stressing that the method, on its own, will reveal only part of the story, and should always be followed up with more intense and critical interrogation of the issues under study.
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Perspectives on experiences of tourists with disabilities: implications for their daily lives and for the tourist industry
(Taylor & Francis, 2024) Lucía Rubio-Escuderos; Hugo García-Andreu; Eleni Michopoulou; Dimitrios Buhalis
This study attempts to understand how people with disabilities (PwDs) interpret the dimensions that they consider important when on holiday. By understanding these dimensions, it becomes possible to identify and remove barriers to holiday-making and improve customer satisfaction. In particular, the study focuses on (a) what having a holiday means for PwDs and how travelling affects their lives; (b) the process of decision-making when PwDs organise a tourist experience;and (c) the roles played by travelling companions, associations and tourism companies. To that end, rich qualitative data were collected through 25 in-depth interviews with people with reduced mobility. Findings suggest that tourist experiences had a decisive impact on the perspective that PwDs have of their disability in their daily lives, with the feeling of independence being a crucial aspect. Factors such as limited negotiating scope, necessity of a care assistant, knowledge of the destination language or availability of state aid influence the decision-making process. Due to a particular service provided at Spanish stations, It is found that the train is the most valued transport for PwDs within Spain. This study contributes to accessible tourism theory by providing insights into the complexity of travelling with a disability and its impact on people’s daily lives.

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