Ấn phẩm:
Typology of people– process– technology framework in refi ning smart tourism from the perspective of tourism academic experts
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Smart tourism is receiving growing attention among scholars and practitioners as it advances tourism development and enhances travel experience. Existing research focuses on various technological applications and opinions from users and suppliers. However, discussions from the perspective of academic experts on smart tourism are scarce. In addition, most studies focus on only a single aspect of either people, planning process, or technological components of smart tourism. On the basis of the people–process–technology (PPT) framework and in-depth interviews with tourism academic experts, this study argues that the successful development and implementation of smart tourism involves the integration of and interactions among people, process, and technology. Such insights can contribute to the current literature in understanding smart tourism management and the relevant practices with a collaborative mechanism combining all these components.
Mô tả
Tạp chí mua quyền truy cập TAYLOR & FRANCIS
Tác giả
Zhaoyu Chen
Irene Cheng Chu Chan
Fuad Mehraliyev
Rob Law
Youngjoon Choi
Người hướng dẫn
Nơi xuất bản
Nhà xuất bản
Taylor & Francis
Năm xuất bản
2024
ISSN tạp chí
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Từ khóa chủ đề
Smart tourism , Smart people , Smart planning , Smart technology , People– process–technology framework
